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Crypto Lottery FAQ - How Kaching Works

General FAQs

What is Kaching?

Kaching! is a Web3-powered crypto token-based lottery game where you can buy tickets using most cryptocurrencies, and all prizes are paid out in USDC.

How do I play on Kaching!?

Select a Draw to enter. Then select your lucky numbers to create your tickets. Finally, connect your crypto wallet and purchase your tickets using any tokens. You’ll automatically be entered into the selected draw.

Which currencies or tokens can I use to buy tickets?

Kaching! accepts a wide range of cryptocurrencies on supported chain/s. We will continue to add more chain/s and token/s periodically

How do I receive my winnings?

All winnings are paid out in USDC, directly to your Source wallet as soon as you click on the “Claim” button on the winnings section.

How are winners selected?

As soon as the draw is made, the winners are automatically announced on their respective draws/tickets sections of the Kaching.vip website. The winning criteria are based on matching ticket numbers with the draw numbers.

When are draws held?

Draws take place at predefined slots. Check the Kaching! lobby for details on each draw. Usually, ticket purchases will be closed a few minutes before the draw time and results are published approximately 1 hour after the ticket purchases are closed.

Is Kaching fair and secure?

Yes! Kaching! uses decentralized smart contracts and Aptos native RNG (Random Number Generation Algorithm) to ensure fair draws are verifiable on the chain.

Are there any restrictions on who can play on Kaching!?

You must be at least 18 years old and not a resident of restricted jurisdictions (such as the US, China, UAE, etc.—see full list in our T&Cs).

Do I need to register to play?

Yes, you need to register using gmail or Twitter(X) or Telegram login to start playing.

Can I check previous results?

Yes! All past draw results and winner addresses are published and verifiable on our website.

Who do I contact for support?

For any questions, contact our support team at [email protected]

Can I play without a crypto wallet?

No, Kaching! accepts only crypto wallet payments.

What are the steps for buying a ticket?

Sign up on the platform
  • Select the draw to enter on the main page
  • Select number of tickets
  • Select ticket numbers for each of the selected tickets
  • Make a purchase to confirm your tickets
  • Can I buy multiple tickets for a single draw?
Your tickets are ready

Can I buy multiple tickets for a single draw?

Yes! You can buy as many tickets as you want for each draw, increasing your chances of winning. Although, do note that you can buy only 100 tickets at once, while multiple purchases are allowed.

What is the Lucky Pick option?

Lucky Pick option randomly selects numbers for a ticket, saving you time and effort. You can use the Lucky Pick button on the top right to select ‘Lucky Pick’ for all your tickets at once

Which wallets are accepted on Kaching!?

We already support a wide variety of wallets like KGeN, MetaMask, Rabby, Phantom, Petra, Kepler, Wallet Connect, Nightly and so on. We will continue to add more wallets periodically. Keep an eye out for the “Supported Wallets” section to learn more about this.

Can I use a combination of tokens to match the order value?

No. You can only use one token at a time, provided the token has sufficient balance. The platform will autoselect the eligible tokens for you based on the highest balance.

Can I buy tickets multiple times for the same draw?

Yes, you can decide to buy more than once for the same draw as long as the draw is still accepting tickets to be bought, until the draw timer is running. Also, note that you can buy only 100 tickets at once, although multiple purchases are allowed.

If I buy a ticket for the daily draw, will that be eligible for the weekly/monthly draw?

No, each draw has its own unique tickets. This means, daily draw tickets bought by you are applicable only for the “Daily Draw”. If you wish to join the weekly draw, you need to buy tickets from the weekly draw or any respective draw to ensure you are eligible.

Which blockchain does Kaching! run on, and where can I inspect the contract?

Kaching! operates on the APTOS chain. All smart contracts of Kaching! are verifiable from the following link on-chain. https://explorer.aptoslabs.com/account/0x7d0edbf4a540fc8421e3dbabf221d291217718859814220684c378e8c69da31d?network=mainnet

Has Kaching!’s smart contract been independently audited?

Yes, the Kaching! contract was audited by Movebit, You can check the latest audit reports here: https://movebit.xyz/reports/20250903-KGeN-Klotto-Final-Audit-Report.pdf

What is a Fixed Pot?

A fixed amount funded by the treasury. Pot size doesn't change. If no winner is declared, the pot amount goes back to the treasury.

What is a Dynamic Pot?

The prize pool grows with every ticket purchased. More tickets = a bigger pot. After the draw, the funds are distributed between the winner, the treasury, and future pots (daily/weekly/monthly).

Do prizes expire if I forget to claim them?

Yes. Unclaimed prizes expire after 30 days. To keep you informed, we will send automated reminders via your registered e-mail before the deadline.

Which countries are restricted?

Residents of the USA, Mainland China, UAE, North Korea, Iran, and any FATF high-risk jurisdictions cannot use Kaching!. The complete list is available in our T&Cs.

Payment FAQs

How is my ticket price calculated when I pay with volatile tokens (e.g., DOGE)?

The price of every ticket is fixed in USDC. Your selected tokens will be swapped to USDC at the time of purchase [token price calculated based on DEX data].

Can I split one ticket order across multiple wallets?

Each purchase must be completed from a single wallet. You may, however, buy additional tickets from a different wallet while the draw is still open.

Can I cancel or refund a ticket?

No. All orders are final once the purchase transaction is confirmed on-chain.

Who pays the withdrawal gas fee when I claim a prize?

The withdrawal gas fee will be borne by the winner.

Are network (gas) fees included in the ticket price?

No, while you are purchasing the tickets, you will find the gas fee and any other applicable fees applied to the order to complete the purchase.

What if I lose access to my wallet?

No, while you are purchasing the tickets, you will find the gas fee and any other applicable fees applied to the order to complete the purchase.

What if I lose access to my wallet?

Because tickets and prizes are tied to the wallet address, you can only claim in your source wallet.In case you end up losing access, please do contact us so that we can help you find any possible solutions. We cannot guarantee the recovery, but we’ll guide you through any available options.

What data do you collect from social-login providers?

Only your public profile ID and e-mail. No OAuth scopes allow Kaching! to post or read private messages. Your data will never be shared.

Is there a platform fee on Kaching!?

No, Kaching! Currently does not take any platform fees.

I'm facing payment issues. What should I do?

If you are facing payment issues, please wait for some time and retry. If the issue persists, send us an email at [email protected] with draw/order details and our team will help you out as soon as possible.

My order is stuck or failed. What now?

Draws take place at predefined slots. Check the Kaching! lobby for details on each draw. Usually, ticket purchases will be closed a few minutes before the draw time and results are published approximately 1 hour after the ticket purchases are closed.

Referral FAQs

What is CHINGS?

CHINGS is our loyalty points system to reward our most loyal users of the platform.

How does the referral program work?

Invite friends to Kaching! using your unique referral link. For every friend who signs up and buys their first ticket, you’ll receive cashback in CHINGS. These CHINGS can be used in your next draw ticket purchase as a cashback.

How can I use my cashback?

When you’re on the ticket purchase screen, first select the tokens you’d like to use. Then, look for the “Apply Cashback” button on the right, which will display the amount of CHINGS available to apply toward your purchase.

Is there a limit to how much cashback I can earn through referrals?

No, there is no cap. The more friends you invite who buy their first ticket, the more free tickets you earn!

Where can I see my cash back balance?

You can find your cash back balance in two places.
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General Platform Functionality
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What is Kaching?

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How do I play on Kaching!?

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Which currencies or tokens can I use to buy tickets?

Whiteball

How do I receive my winnings?

Whiteball

How are winners selected?

Whiteball

When are draws held?

Whiteball

Is Kaching fair and secure?

Whiteball

Are there any restrictions on who can play on Kaching!?

Whiteball

Do I need to register to play?

Whiteball

Can I check previous results?

Whiteball

Who do I contact for support?

Whiteball

Can I play without a crypto wallet?

Whiteball

What are the steps for buying a ticket?

Whiteball

Can I buy multiple tickets for a single draw?

Whiteball

What is the Lucky Pick option?

Whiteball

Which wallets are accepted on Kaching!?

Whiteball

Can I use a combination of tokens to match the order value?

Whiteball

Can I buy tickets multiple times for the same draw?

Whiteball

If I buy a ticket for the daily draw, will that be eligible for the weekly/monthly draw?

Whiteball

Which blockchain does Kaching! run on, and where can I inspect the contract?

Whiteball

Has Kaching!’s smart contract been independently audited?

Whiteball

What is a Fixed Pot?

Whiteball

What is a Dynamic Pot?

Whiteball

Do prizes expire if I forget to claim them?

Whiteball

Which countries are restricted?

Payments, Currencies & Fees
Whiteball

How is my ticket price calculated when I pay with volatile tokens (e.g., DOGE)?

Whiteball

Can I split one ticket order across multiple wallets?

Whiteball

Can I cancel or refund a ticket?

Whiteball

Who pays the withdrawal gas fee when I claim a prize?

Whiteball

Are network (gas) fees included in the ticket price?

Whiteball

What if I lose access to my wallet?

Whiteball

What if I lose access to my wallet?

Whiteball

What data do you collect from social-login providers?

Whiteball

Is there a platform fee on Kaching!?

Whiteball

I'm facing payment issues. What should I do?

Whiteball

My order is stuck or failed. What now?

Referral System & Cash Back
Whiteball

What is CHINGS?

Whiteball

How does the referral program work?

Whiteball

How can I use my cashback?

Whiteball

Is there a limit to how much cashback I can earn through referrals?

Whiteball

Where can I see my cash back balance?